Video interviews through applications such as Skype, Zoom, Facetime and many others are hugely popular at the moment. The majority of schools still require vacancies to be filled when schools do finally reopen and not forgetting those recently graduated students looking to complete their NQT year from September. Whilst current social distancing restrictions are in place, telephone and interviews will remain in place. Because of this, it's now more important than ever to make sure that your telephone and video interview skills are up to scratch.

 

The thought of being invited to a video interview will either fill you with fear of the unknown, relief that you won’t have to leave the comfort of your house, or maybe even a bit of both. A video interview will have a large amount of similarities to a regular face-to-face interview, but here are some specific video interview tips to help you get through it.

1. Research the format
It is very important to know what format the video interview will take, as the two main types create a very different experiences.

Live -
this is similar to a regular face-to-face interview. You'll speak to the interviewer (or panel of interviewers) in real-time over a video connection using a service such as Zoom, Skype or Google Hangouts. Live videos enable employers to recreate the traditional interview format without requiring the candidate to travel to their office, meaning they can recruit from anywhere in world. Try to treat the conversation as you would an interview at the school's offices and build a rapport with the interviewer.

Pre-recorded - this is a much less personal experience as you won't be speaking to a real person. You'll be presented with pre-recorded or even written questions on screen, and then you'll have to record your answer on video, often to a time limit. This helps employers who have lots of candidates, as they can simply watch your answers later at a time that suits them - but it can be awkward if you aren't used to recording yourself. The pre-recorded format can feel unnatural to some people, this makes practice even more important. On the plus side, you will be able to do the interview at a time of your choosing up to a set deadline.

2. Dress appropriately
For your video interview, you should dress professionally—the same way you would for an in-person interview. It is still a job interview and this is your opportunity to give a professional first impression - this means dressing appropriately. You should wear the same outfit you would have chosen for a face-to-face meeting with the employer. Think about how your clothes will look on screen and avoid bright colours, busy patterns and stripes and opt for softer colors instead. If you are wearing a tie, wear a solid color rather than a patterned one. If you wear glasses, adjust the lighting in the room to reduce glare from the lenses.

Position the camera so that you are looking up slightly and centered on the screen. While it’s likely that the interviewer will only see your upper half, it’s still a good idea to wear smart trousers or a skirt in case you need to stand up for any reason.

3. Choose your location
Plan well in advance where you're going to do the video interview. Use a quiet location, where you won't be disturbed by noises and people. Make sure the room you choose is tidy and use a clean and simple background so that the recruiter focuses on you. You need to think about the lighting as it won't be a great interview if you can't be properly seen. To ensure you don't get a shadow either use natural light from a window or put a lamp in front of the camera and adjust the distance to get the best result. Close any software on your computer that might play notification sounds, and switch your phone to silent to guarantee you won't be distracted. Also, let everyone in the house know you're about to start the interview so they don't interrupt.

4. Positive body language 
Eye contact is very important during an in-person interview, and you want to convey that same level of connection during a video interview. Employers will be looking for you to make good eye contact, smile, listen and take an interest in what they're saying. To help you do this your camera should be at eye level and you should look into it rather than at the screen. When you’re listening, you can look back at the screen. Avoid slouching, moving too much or touching your face.

Throughout the interview, keep your mood upbeat and convey optimism with your body language. One way to achieve this is to have good posture. Sit in your chair with your back straight and your shoulders open. Feet can be planted on the floor and arms can rest in your lap or on the desk.

When you’re listening, nod and smile when appropriate to communicate that you’re giving them your full attention. Use hand gestures when it feels appropriate and keep your movements close to your body. Avoid fidgeting or letting your gaze drift away from the device.

For pre-recorded interviews, try to imagine you're speaking to a real person, maintaining your enthusiasm and positive body language. This can be harder to do when you're simply recording your answers.

If you're nervous it can be easy to rush what you're saying but remember that the employer wants to hear your answers. Speak clearly, and be careful not to interrupt as this is more easily done with the slight delay over the internet than during a face-to-face meeting.

5. Practice and tech set up
To get used to the technology and the body language of a video interview, it’s useful to do some practice video calls with friends or family members. Ask them to give you candid feedback about your appearance and eye contact. Run through it a few times until things start to feel natural. This practice can make all the difference in your interviews. Set aside time in your schedule in the weeks and days leading up to your interview—you’ll find your confidence growing as you become more comfortable in front of the camera.

On the day of your interview, review this checklist as you’re setting up:

  • Ensure that you won’t be interrupted, either by locking the door or by alerting others that you can’t be disturbed (a note on the door of the room as well as the door to the outside may be helpful).
  • Clear the desk space, except for a notepad and pen/pencil for you to take notes.
  • Have a copy of your CV, the job description/advert and any other notes ready for you to reference.
  • Set out a glass or bottle of water for yourself.
  • Check that your webcam is working.
  • Check that your audio is working.
  • Close any windows, tabs or applications on your computer that you’re not using.
  • Check your internet connection and make sure you’re not downloading anything in the background.
  • Set your phone to silent.
  • Check that the background behind you is neutral and free from clutter.
  • Adjust the lights in the room. If things appear dark or dim, you may want to bring in an extra desk lamp to brighten the space.

If things go wrong
With technology, there’s always a chance things could go wrong. Here are some backup plans to have ready just in case.

If your video or audio stops working

Before the interview, ask the interviewer for a phone number where you can reach them if you experience technical difficulties. If the video cuts out, call them at that number. Ask if you can continue the interview by phone or if you can reschedule.
If noise interrupts the conversation
If noises (sirens, construction, etc.) interrupt your video interview, apologize for the interruption and ask for a few moments until the noise has subsided. You may want to mute the microphone if the noise is severe.
If someone enters the room unexpectedly
If family members, housemates or pets enter the room while you’re interviewing, apologize to the interviewer, ask for a few moments, mute your microphone and turn off your camera, and then step away to deal with the interruption. Make sure that the room is secure before beginning the interview again.

Follow up
As with any job interview, you should conclude by thanking the interviewer for their time. Send a follow-up thank you email later that day (or the next day if your interview was in the evening). This message may help build a stronger connection with your potential employer and help you progress to the next step.

Find out more...

Interview advice

CV guide

Published in Blog
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